FAQs

Why choose us?

• Easy and quick online quote & order system.
• Powered by latest 1M$ level SwissQ printer,  fast with top quality.
• Only use Genuine Ink and premium quality material.
• We own the warehouse, dont have warehouse rental expense, mean Cheaper running cost, cheaper price.
• Top quality Foamboard products, unique products higher resale value.
• Quick turnaround, flexible pickup time.
• Powered by solar system, 100% renewable energy, cheaper and good for environment.

Check out the product page for the product you have ordered - where you will find and choose the production time is stated..

We also provide urgent production services-- extra fees applied 

Online Printing System is a prepress process that bridges the gap between online digital content and commercial print production. The process allows a print house, a client or a graphic designer to create, edit, and approve computer-based online templates during the prepress phase. This process increasingly calls for a Portable Document Format (PDF) workflow environment with output provided by digital printing.

This solution will make your company run more efficiently and profitably by streamlining your business processes, maximizing your resources and eliminating redundant operations.

We will send “ready to pick up" email to customers' registered email.  

When you arrive at our warehouse , please notify all your order numbers and company name to our staff. Our staff will try their best to help you.

Meanwhile, please come to pick up products  during our trading hours is 9:30am to 6pm,

Monday to Friday, Public holidays closed 

Our address is: 3/15-17 Gartmore Ave, Bankstown NSW 2200  

Trading hours  9.30 am- 6pm ( Monday - Friday )

Public holidays closed 

The site currently supports eight major and popular print products as listed. We are shortly going to introduce more products like logos/mailing labels, vinyl stickers, catalogs, banners, calendars, door hangers and raised ink cards.

There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.

1. Custom Design: lets you customize the products. Click it to open the design studio and use multiple tools to create your own design.

2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.

3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.

The type of paper used for difference purposes is expressed in weight. In the countries following the European system, it is grammes per square metre (gsm or g/m² or simply g) and in the US system it is Pound (lb).

The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.

300 dpi (dots per inch) is the resolution of the output PDF file.

No, the price list indicates basic prices of products against the speculative quantities. The prices are calculated with regard to the most basic paper/card types, sizes and single side printing. As you know, the final printing cost depends on many parameters: paper/card weights or thickness (GSM/Pt), glossy or matt finish, 2 or 4 colors, square or rounded corners, single or double side printing, quantity, destination shipping charges and the mode of transport. Please use the indicative prices for calculating the basic cost. Once you place the order using the above parameters, we will quickly mail you the final, exact cost.

'Pending" means the payment is unscussful. You can go to your account- my orders- invoice and download invoice.

Then you can do the bank transfer and send us the payment receipt to our email: sales@masterpromotion.com.au.

If the payment status is pending stiil, please phone us 1300 733 158 .